Terms & Conditions

01 Introduction

Welcome to **DorStep**. By accessing our website (dorstep.in) and booking our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our platform.

02 Service Bookings

• Users must provide accurate name, contact details, and address for service delivery.
• Service availability depends on the location and expert technician's schedule.
• DorStep reserves the right to reschedule or cancel a booking due to unforeseen circumstances.

03 Payments & Pricing

All prices listed on the website are base prices. Additional charges may apply for spare parts or extra labor required during the service. Payments can be made via:

04 Service Warranty

We provide a standard **7-day to 30-day warranty** on our services (depending on the service type). This warranty covers only the specific task performed. Any external damage or unauthorized tampering post-service will void the warranty.

05 Cancellation Policy

Users can cancel their booking free of charge at least **2 hours before** the scheduled time. Frequent last-minute cancellations may result in account suspension.

06 Privacy Policy

Your personal data (phone, address, email) is safe with us. We use your information only to provide the service and improve your experience. We do not sell your data to third parties.